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FAQ's

Frequently Asked Questions

Most Common Questions

  • What areas do you service?

    At Smart Auto Care, we offer our mobile repair services across Melbourne. Our team of skilled technicians is fully equipped to serve you at your preferred location, whether it’s your home, office, or any other convenient spot within our service area.

  • How can I book an appointment?

    Booking an appointment with us is easy! You can either fill out the contact form on this page, giving us your preferred date and time for the service, or simply give us a call at 0450046915. Our friendly customer service team will assist you in scheduling the appointment at your convenience.

  • Are your repairs guaranteed?

    Absolutely! We take pride in the quality of our work, and customer satisfaction is our top priority. All our repairs are backed by a comprehensive guarantee, ensuring you get the best results and lasting solutions for your car’s scratches, dents, and other imperfections.

  • What types of services do you offer?

    We specialize in mobile scratch repairs, dent removal, bumper bar scuffs and scrapes, body kit scuff repairs, and alloy wheel repairs. Our skilled technicians are equipped with the latest tools and techniques to restore your car’s appearance flawlessly.

  • How long does a repair typically take?

    The time required for a repair may vary depending on the extent of the damage. However, most of our repairs can be completed within a few hours. Our goal is to minimize the inconvenience and have your car looking as good as new in no time.

  • Do I need to be present during the repair?

    While it’s not necessary for you to be present during the repair, we recommend it if possible. This allows our technicians to have direct communication with you and ensures that your expectations are met. However, if you cannot be present, we can make arrangements for a secure drop-off and pick-up of your vehicle.

  • What payment methods do you accept?

    We accept various payment methods, including cash, credit cards, and bank transfers. Our team will provide you with all the payment details and options when confirming your appointment.

  • Are you insured?

    Yes, we are fully insured, and our technicians are experienced professionals with a commitment to safety and quality. You can trust us to handle your car with utmost care and skill.

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