Effective Date: 1 Jan 2024
At Smart Auto Care, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any other way.
1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and address when you contact us, book a service, or sign up for our newsletter.
- Payment Information: If you make a purchase or payment through our website, we collect payment details, including credit card information, through our secure payment processing system.
- Technical Data: We automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information
- To Provide Services: We use your personal information to fulfill service requests, process payments, and deliver the services you have requested.
- Communication: We may use your contact information to send you updates, newsletters, and promotional offers. You can opt out of these communications at any time.
- Improvement of Services: We analyze the information we collect to improve our website, services, and customer experience.
- Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, hosting providers, and marketing agencies.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Security of Your Information
- We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us in this way.
5. Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, personalize content, and provide targeted advertisements. You can control the use of cookies through your browser settings.
6. Your Rights
- You have the right to access, correct, or delete your personal information that we hold. You can also object to or restrict our processing of your data. To exercise these rights, please contact us at [Insert Contact Email].
7. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@smartautocare.com.au.
